"Enterprise 2.0" had become a catchier term, sometimes used to describe social and networked changes to enterprises, which often includes social software (but may transcend social software, social collaboration and software).
The phrase Enterprise Web 2.0 sometimes refers to the introduction and implementation within an enterprise of Web 2.0 technologies,including rich Internet applications, providing software as a service, and using the web as a general platform.
Applications of enterprise social application
Functionality
Social software for an enterprise must (according to Andrew McAfee, Associate Professor, Harvard Business School) have the following functionality to work well :
- Search: allowing users to search for other users or content
- Links: grouping similar users or content together
- Authoring: including blogs and wikis
- Tags: allowing users to tag content
- Extensions: recommendations of users; or content based on profile
- Signals: allowing people to subscribe to users or content with RSS feeds
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